In the event of a dispute, the consumer can resort to an Alternative Consumer Dispute Resolution Entity.

You can consult the list of entities herehttps://www.consumidor.gov.pt/parceiros/sistema-de-defesa-do-consumidor/entidades-de-resolucao-alternativa-de-litigios-de-consumo/ral-mapa-e-lista-de- entities.aspx

More information on Consumer Portalwww.consumidor.gov.pt